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Most orders are shipped via UPS Ground from our warehouse in Scottsdale, Arizona within 3 business day.
Transit times are typically 1 to 5 days. Please see our shipping page for estimated transit times to your location.
Please allow additional processing and shipping time during major holidays and sales.
Strolleria accepts returns of new, unused items that are returned within 60 days of receipt. See our return policy for more information.
Select furniture and special-order products are final sale and cannot be returned or exchanged. Please see policy for full details.
Put ALL features behind a paywall claiming they need it to maintain their app but then their app doesn't connect to the snoo 9 out of 10 times. So your stuck there trying to adjust the soothing speed while your baby is barely awake and by the time it connects, if ever, your baby is wide awake yelling. Pathetic product when there are so many others like it. Just a money hungry company that puts everything behind a subscription
The idea is great. The product works pretty good. One thing I would add is a weight sensor so it knows if the baby is in the bassinet or not. It's a pain to have to reach for your phone, or hit the button while your holding a baby. But my biggest complaint is, a 1700 dollar bassinet. Should ABSOLUTELY NOT have a subscription based model. The greed here is disgusting. This company will soon fade as others will copy and do it for less. They could have kept long term customers without financially gouging them to death. Definitely wouldn't recommend on the basis of the continuous financial obligation alone.
I purchased the item with no obligation to pay any subscription to receive all of the benefits of owning the snoo.
i purchased new from one of their retailers.
They added a subscription fee months later and I am unable to use the snoo for what I purchased it for. This is now a worthless paperweight. I would rather throw it in the garbage than give to someone required to pay a subscription to a lying company.
I have filed with the BBB and Federal Trade commission for false business practices. I was scammed after paying full price for this item.
I don’t recommend any more. With the new subscription fee. I bought from their site been using for months working on weaning my baby off and now the app is telling me I have to pay the subscription fee to do that! So I can no longer control my snoo without paying more $$. There only an off on button on the bassinet so you need the app for any control and now most all all behind a pay wall. It is the middle of the night. Very convenient for parents NOT! Buyer beware!
The Snoo is 1000% worth every penny! My baby adjusted to it so well and can self-soothe in the Snoo when put down awake. This will not prevent your baby from waking up if they need you, it simply helps them sleep better when they're already comfortable. The Snoo responds intuitively to your baby's cries and the levels can be adjusted right from an app on your phone. Absolutely beautiful, sleek design with a comfortable fitted sheet and swaddles included that grow with your little one. If you can swing the price, ditch all the other bassinets and choose the Snoo...guaranteed to help new parents and new babies sleep better!
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