Shipping

 



Shipping

Free shipping on orders over $49 is available to Strolleria customers in the lower 48 states. We do not offer shipping outside the continental United States.

Most Strolleria orders are shipped via ground shipping from our warehouse in Scottsdale, Arizona within 1-3 business days of the order time. Most items arrive in 1-5 business days from the time of shipping. You will receive a shipping notification email containing a tracking number. 

Please see the map above for the number of business days it takes to ship to your location.

Occasionally, Strolleria will dropship an order directly from the manufacturer to the customer to shorten the delivery time. In these instances, items typically ship within two business days, but the total delivery time is reduced.

Cancellations

Orders can be cancelled anytime before the item ships at no cost.

If you need to cancel your order after it has already shipped, Strolleria will charge a fee equal to 12% of the order value to cover associated shipping costs and redirect fees.

Customers who enter an incorrect shipping address are subject to a fee of $20 per package if the order must be directed to another address.

To cancel your order, please contact us at 480-442-9433 or customercare@strolleria.com.

Lost or damaged packages

In the rare event that a package is lost, Strolleria will work with the shipping company to conduct a lost package search. 

In most cases of damaged packages, Strolleria will need to inspect the damaged product before sending a replacement. In cases in which the shipping company confirms it damaged the package, a replacement can be sent once the carrier has taken possession of the damaged product.

Once a product tracking shows the product as delivered to the customer, Strolleria has fulfilled its obligation to deliver the package. Strolleria is not responsible for property theft.

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